Our Contract
Delays in making a payment at any stage can cause a delay in the project completion. Grid Collective is not liable for any such delay.
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In case of project cancellation, we are unable to refund any money as cash.
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Grid Collective reserves the right to revise the applicable payment terms from time to time in its sole discretion provided, however, that such revision shall not apply retrospectively.
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All charges payable for products or services availed through Grid Collective services will be subject to prevailing statutory taxes (e.g. Goods and Services Tax, Value Added Tax, etc) as may be in force or introduced at any time.
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All payments by users in respect of products or services availed through Grid Collective shall be paid without set-off or counterclaim and free and clear of and without deduction or withholding for or on account of any taxes, levies, imposts, duties, fees, assessments or other charges of whatever nature, imposed by any governmental authorities, and all interest, penalties or similar liabilities with respect thereto.
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Payees shall be responsible for their own bank charges or fees, including but not limited to remittance fees and credit card fees, in connection with their payments.
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Cancelling your project
In the unlikely event that you decide to cancel your project after paying the booking amount (20% of project value), you hereby agree that in the event, you decide to cancel your order with the Company, you will be forfeiting the sum/payment/consideration already paid by you towards the Services and the Company shall not be liable to refund such sum/payment/consideration received from you towards your order.
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However, we would like to get a chance to redress your grievances, if any, in order to help you change your mind. Tell us how we can serve you better by writing to or speaking directly to your assigned representative from Grid Collective.
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Cancelling your project during application of loan process
In the unlikely event that you decide to cancel your project during the application of the loan process at any given time, you hereby agree that you will be subjected to a $3,000.00 SGD cancellation charge payable to Grid Collective.
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Client’s Default
If the Grid Collective is prevented or delayed from performing its obligations under this Agreement by reason of any act or omission of the Client, then the Client will pay to Grid Collective all reasonable costs charges and losses sustained or incurred by Grid Collective and Grid Collective shall promptly notify the Client in writing of any claim which it may have under this sub clause giving such particulars thereof as it is then able to provide.
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